Frequently Asked Questions
Related to Sales, Transfer, Renewals of Licenses, and Payments in INR / USD
What are the terms of payment?
Our terms of payment is 100% advance for new license purchases or for renewals.
Do we get a Control Panel for managing our licenses?
Yes, you get a full featured control panel where you can manage licenses, manage payments, update profile details, etc.
How can I get product features related assistance?
Please contact Zoho Support as per details provided at https://www.zoho.com/contactus.html
Do we provide Zoho Implementation?
As on date, we do not provide Consulting and implementation services for Zoho.
Can we get refund?
Once license has been allocated to your account, no refunds can be provided. However upgrades and downgrades can be done.
How to transfer licenses from another partner to us?
The process for transferring your account to us is simple. Please write to support@sanver.com for assistance.
What kind of support we provide?
We assist you with selecting apps, editions and for queries related to licensing purchase & renewals.
Whcih currencies we support?
All licenses provided on our site comes with pricies in INR and in USD, as fixed by Zoho.