We're a Cloud Company serving customers in Mumbai, New York and Globally

Contact Us & FAQ

AI, Cloud, E-Commerce

IT company based in Mumbai, India

Sanver is a multi-cloud information technology company. We are authorized partners of Amazon (AWS), Microsoft (Azure) and Google (GCP). We focus on servicing customers in India, USA and in other countries around the globe.

We offer Cloud Migration, AWS Hosting, Managed DNS Services, AWS Managed Services, and Managed Services for Google Workspace.

Contact Details

Sanver India Private Limited – The Corporate Office

Sanver India Private Limited – The Multi-Cloud GCC Office

  • C – 20, G Block Rd, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai 400051, INDIA

Coming Soon – Our office in New York City, NY, USA

Send Us A Message

Find Us

Legal info, Payment methods, Accounts related queries, and other queries

FAQ - Frequently Asked Questions

Legal Info

Company Name: Sanver India Private Limited

GST Number: 27ABFCS6423G1ZA

PAN No.: ABFCS6423G

CIN No.: U72900MH2021PTC356637

Invoice / GST / TDS

Please Note

We email Digitally Signed invoices in soft copy format. A physical copy of the invoice can be couriered at an additional cost of Rs. 500 + GST

GST invoices can be viewed at Zoho Books Client Portal

We DO NOT provide any refund once payment has been made.

Payment Options
(INR & USD)

Payment Instructions for Domestic and International Clients

Domestic INR Payments


Payment by Bank Cheque / Transfer

  • Account Name: Sanver India Private Limited
  • Bank: ICICI Bank Ltd.
  • Account Number: 001905008753
  • IFSC Code (RTGS / NEFT): ICIC0000019
  • Branch: Surya Shopping Center, Shristi Complex, Mira Road East, Thane – 401107, Maharashtra, India

Important Notes

  • We do not accept cash payments or deposits.
  • Penalty: ₹1000 + applicable bank cash deposit charges.
  • Please do not deduct any TDS for license fee payments.

Online Payment Options

  • Google Pay (UPI): 9004691284@okbizaxis
  • PayTM: 7738151284
  • Credit / Debit Cards: Supported
  • Razorpay: Pay online via Razorpay gateway

Note: Please do not deduct TDS for license fee payments.

International USD Payments

 

Payments via International Credit Cards

  • Razorpay: Pay online via Razorpay gateway (Razorpay Link) 
  • PayPal: Account Name: Sanver India Private Limited (PayPal Link) 

SWIFT Transfer (International Wire)

  • SWIFT Code: ICICINBBCTS
  • Account Name: Sanver India Private Limited
  • Bank: ICICI Bank Ltd.
  • Account Number: 001905008753
  • IFSC Code: ICIC0000019

US Local Account Details

  • Account Holder Name: SANVER INDIA PRIVATE LIMITED
  • Account Number: 8334343764
  • ACH Routing Number: 026073150
  • Bank Name: Community Federal Savings Bank
  • Bank Address: 810 Seventh Avenue, New York, NY 10019, USA
  • Bank Country: United States

Applicability of TDS

Tax Deducted at Source (TDS) applicability depends on the nature of the transaction. As per the Income Tax Act, TDS is generally applicable on service-related components, while it is not applicable on license. In our case, services such as technical support attract TDS, whereas Google Workspace License, domain registration, hosting, SSL, and DNS are not subject to TDS.
Customers are advised to evaluate TDS applicability carefully and deduct tax only on the relevant service portion, wherever applicable, instead of the entire invoice value.

Here are the few questions realted to TDS Applicability

TDS is applicable on service-related components, such as technical support services.

TDS is not applicable on license fees and standard products/services such as Google Workspace, domain registration, hosting, SSL, and DNS.

TDS is applicable at 2% under Section 194J for technical support services.

No, TDS should be deducted only on the service portion and not on the entire invoice.

If an invoice includes both license fees and support services, TDS should be applied only to the technical support portion.

License fees are treated as standard products or subscriptions rather than services, and therefore TDS is generally not applicable.

Is Sanver authorized to provide import and export services?


Yes, SANVER INDIA PRIVATE LIMITED is a registered entity holding a valid
Importer Exporter Code (IEC) issued by the Directorate General of Foreign Trade (DGFT)
under the Ministry of Commerce and Industry, Government of India.

This certification authorizes the company to carry out import and export activities in full compliance
with Indian trade regulations and applicable government policies.

The IEC serves as an official recognition of Sanver’s eligibility to engage in international trade,
ensuring transparency, credibility, and regulatory adherence.

Customer FAQ
Razorpay Charges & Invoice Payments

Payments made through Razorpay may include additional convenience or processing charges applied by the payment gateway, which increases the total payable amount compared to the original invoice value.

Yes, Razorpay supports multiple payment methods including UPI, debit cards, credit cards, and net banking, making it easy and convenient for you to complete your payment.

Yes, you can avoid these charges by opting for alternative payment methods such as direct bank transfer (NEFT/RTGS/IMPS), where no gateway charges are applied.

Customer FAQ
Zoho Books Invoice & Statement Access

How do I log in to the customer portal?

You can log in to the Zoho Books Customer Portal using the link: https://books.zoho.com/portal/sanverdotcom/login. Enter your registered email ID and password to access your account. In case you forgot your password, click on “Forgot Password” and reset your password.

Where can I view my invoices?

After logging in, go to the 'Invoices' section. Here, you can view all invoices issued to you, check their status, and open detailed invoice information.

How can I download my invoice?

Open the required invoice and click on 'Download PDF'

How do I view my Statement of Account (Ledger)?

Go to the 'Statements' section, select 'Statement of Account', choose the required date range.

What details are included in the Statement of Account?

The statement includes invoices, payments, credit notes, adjustments, and the overall outstanding balance.

Can I download my Statement of Account?

Yes, the statement can be downloaded in PDF format directly from the statement section.

What should I do if I find any discrepancy?

If you notice any mismatch, please contact our accounts team accounts@sanver.com for clarification and prompt resolution.