Digital Transformation is Business Transformation

Digital Transformation powered by Salesforce​

“Every digital transformation is going to begin and end with the customer, and I can see that in the minds of every CEO I talk to.”

Marc Beninoff – Salesforce
 
 
CRM. Salesforce. Zoho. Survey. Implementation. Consulting

CRM Strategy Consulting

Our CRM Consulting practice focuses on understanding key focus areas w.r.to customers, defining data based outcomes, and strategies to achieve them.

Our consultants have deep expertise in understanding customer centric goals and on developing strategies to achieve them through the use of appropriate cloud technologies.

  1. Customer Acquisition Strategy
  2. Customer Experience Management
  3. Customer Lifecycle Management
  4. Data Analytics Methodology
  5. Organizational Change Management

Our consulting team works in close coordination with our implementation team to ensure alignment with business objectives of the client organization.

Salesforce Consulting and Implementation Services

We adopt a 360 degree digital transformation approach towards CRM implementation; as a Salesforce Partner.

Our in-house team consists of business consultants with expertise across industries, technical solution architects, platform developers, implementation experts, customer care and technical support executives. Each client is assigned a unique project manager as a single point of contact.

Our implementation experts deliver services on:

  • Sales Cloud
  • Service Cloud
  • Marketing Cloud
  • Commerce Cloud
  • Tableau 
  • Media Cloud
  • Nonprofit Cloud
  • Slack
  • Mulesoft

We focus on following industries:

  • Sports Teams & Clubs
  • Media & Entertainment Companies
  • Event Industry
  • Nonprofit Organizations

We believe in immersive involvement in developing solutions for the client, long term relationships, effective customer care and ROI for the client.

Microsoft365, Google Workspace, and -Saleforce Managed Services

Managed Services for Salesforce

Salesforce Managed Services typically encompass a range of ongoing support, administration, maintenance, and optimization activities for Salesforce implementations.

Here are some key components that come under Salesforce Managed Services:

  • Salesforce System Administration
  • Assisted Data Management
  • Salesforce Release Management
  • Customization and Configuration
  • Integration Support
  • User Training and Support
  • Performance Monitoring and Optimization
  • Security and Compliance Management
  • Continuous Improvement and Best Practices

We have also added Microsoft 365 and Google Workspace to the integration eco-system of Salesforce. You can rely on us for following services:

  • License Sales, Setup and Administration
  • Managed Services for Microsoft 365
  • Managed Services for Google Workspace
  • Salesforce integration with Microsoft 365
  • Salesforce integration with Google Workspace
  • Managed Services as per SLA

Come, work with Sanver. A leading Salesforce Partner based in Mumbai.

We take pride in being an employee-friendly company that values the well-being, growth, and empowerment of our team members. We believe that a happy and fulfilled workforce leads to success, innovation, and long-term partnerships with our clients. 

Some of our employee facing areas of focus are: 

  • Learning and Development
  • Employee Empowerment
  • Work-Life Balance
  • Employee Benefits and Perks
  • Support & Contribution to the Local Community

Working with Salesforce will provide employees multiple opportunities for working with leading organization in India and in other parts of world.

Join our team of dedicated professionals who are passionate about their work, motivated to grow, and committed to supporting each other’s success.

Come, Work with Sanver. A Salesforce Consulting partner based in Mumbai