Digital Transformation is Business Transformation
Digital Transformation powered by Salesforce
“Every digital transformation is going to begin and end with the customer, and I can see that in the minds of every CEO I talk to.”
CRM Strategy Consulting
Our CRM Consulting practice focuses on understanding key focus areas w.r.to customers, defining data based outcomes, and strategies to achieve them.
Our consultants have deep expertise in understanding customer centric goals and on developing strategies to achieve them through the use of appropriate cloud technologies.
- Customer Acquisition Strategy
- Customer Experience Management
- Customer Lifecycle Management
- Data Analytics Methodology
- Organizational Change Management
Our consulting team works in close coordination with our implementation team to ensure alignment with business objectives of the client organization.
Salesforce Implementation and Managed Services
We adopt a 360 degree digital transformation approach towards CRM implementation; as a Salesforce Partner.
Our in-house team consists of business consultants with expertise across industries, technical solution architects, platform developers, implementation experts, customer care and technical support executives. Each client is assigned a unique project manager as a single point of contact.
Our implementation experts deliver services on:
- Sales Cloud
- Service Cloud
- Marketing Cloud
Our developers rely on the following tools:
- Salesforce Genie
- Salesforce 360
- Tableau
- Mulesoft
- Slack
We believe in immersive involvement in developing solutions for the client, long term relationships, effective customer care and ROI for the client.
Zoho for Enterprises
Accelerate digital transformation for your entire organization. Empower your enterprise with the data and tools to conquer new markets. With Zoho. It is an intelligent software built for enterprise growth.
What Zoho can offer your organization:
- Complete Customer Experience
- Advanced business intelligence
- Low-code & custom solutions
- Data safety and Security
Zoho product suites we implement:
- Zoho One
- Zoho CRM Plus
- Zoho Finance Plus
- Zoho People Plus
- Zoho Marketing Plus
Managed Cloud Services
We are a managed service provider for a range of cloud services based on a well defined SLA (Service Level Agreement) with the client organization.
The most common areas we focus on include:
- Helpdesk and Technical Support
- Data Migration and Backup Services
- Administration, Development and Implementation Services
We focus on the following cloud applications:
